Delete Your Account
UpToMap · Applies to the UpToMap app (com.uptomap.app) and web
You can delete your UpToMap account at any time. Deletion is permanent and cannot be undone.
Delete from within the app
- Open your profile and tap the ⋯ menu → Settings.
- Scroll to Account and tap Delete account.
- Confirm. Your account is deleted immediately.
Request deletion by email
If you cannot access the app, email [email protected] from the email address you registered with, using the subject “Delete my account”. We will delete your account and confirm within 30 days.
Delete some of your data without deleting the account
- Places and photos you created can be deleted at any time inside the app — open the place and remove it or its photos.
- For anything else (for example your location history or AI interest profile), email [email protected] from your registered address with the subject “Delete my data” and say what you want removed. We will do it and confirm within 30 days.
What gets deleted with the account
- Your name, email address and password — your sign-in stops working immediately.
- Your profile photo and AI interest profile.
- Your location history and device push tokens.
- Your membership in Circles; Circles you owned are handed over to their longest-standing member.
What remains
- Messages you sent in shared chats remain visible to their participants, but are shown as authored by an anonymous “Deleted user” — they can no longer be linked to you.
- Places you created remain on the map until they expire on their own, attributed to the same anonymous identity.
- Limited records we must keep to comply with the law, for as long as the law requires.
For details, see our Privacy Policy.
UpToMap — Account Deletion